Returns & Exchanges

At Kinfolk Coffee, we take pride in providing quality products and exceptional service.

Food & Beverage Items

Due to food safety regulations, all food, beverage, and catering sales are final. We do not accept returns or exchanges on consumable items.

If there is an issue with your order, please notify our team immediately so we can work to resolve the matter.

Merchandise

Unused merchandise may be returned or exchanged within 14 days of purchase with proof of purchase. Merchandise must be in its original condition and packaging.

Items showing signs of use, wear, damage, or alteration are not eligible for return or exchange.

Catering Orders

Cancellations made more than 24 hours before the scheduled delivery or pickup time may receive a full refund.

Cancellations made less than 24 hours before the scheduled order time are non-refundable due to product preparation and staffing commitments.

Damaged or Incorrect Orders

If you receive an incorrect or damaged order, please contact us within 24 hours of receipt. We will review the issue and determine an appropriate resolution, which may include replacement or store credit.

For questions regarding returns, exchanges, or catering orders, please contact us directly through our website or email us at the contact information provided on our site.